![]() ![]() We work on behalf of our people to invent mechanisms for development like Career Choice. Leaders develop leaders and take seriously their role in coaching others. They recognize exceptional talent, and willingly move them throughout the organization. Leaders raise the performance bar with every hire and promotion. They are curious about new possibilities and act to explore them. Leaders are never done learning and always seek to improve themselves. They seek diverse perspectives and work to disconfirm their beliefs. They have strong judgment and good instincts. ![]() As we do new things, we accept that we may be misunderstood for long periods of time. They are externally aware, look for new ideas from everywhere, and are not limited by not invented here. Leaders expect and require innovation and invention from their teams and always find ways to simplify. They act on behalf of the entire company, beyond just their own team. They think long term and don't sacrifice long-term value for short-term results. Although leaders pay attention to competitors, they obsess over customers. They work vigorously to earn and keep customer trust. Leaders start with the customer and work backwards.
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